MAYCHI Smart Vending Cabinet FAQ
Can I choose a model without an advertising screen?
Yes. We offer models with and without advertising screens, allowing operators to choose based on budget, location type, and business needs.
Can the shelves be adjusted?
Many cabinet models support adjustable shelves, making it easier to sell products of different heights and package sizes.
Can the cabinet size be customized?
Standard models are available, and customization may be supported for certain projects depending on order quantity, structure requirements, and production feasibility.
What payment methods are supported?
Supported payment methods may include credit cards, debit cards, mobile wallets, QR code payment, or other local payment options depending on the market and payment provider integration.
Can customers pay by credit card?
Credit card payment can be supported through compatible payment gateways or payment terminals. Availability depends on the selected payment solution and local market requirements.
How long does a purchase usually take?
A typical purchase can be completed quickly. Customers scan, open the door, take products, close the door, and the order is processed automatically.
What happens if a customer opens the door but does not take anything?
If no product is removed, the system will typically recognize that no purchase was made and no product charge should be generated.
Can multiple people shop at the same time?
For accuracy and order tracking, we recommend one customer completes one transaction at a time.
How does the cabinet identify products?
The cabinet uses intelligent recognition technology and system data to determine which products are taken or returned during each transaction.
Is the product recognition accurate?
The system is designed for reliable product recognition when products are placed correctly and the cabinet is operated according to guidelines. Accuracy may vary depending on product packaging, placement, and operating conditions.
Can I manage products remotely?
Yes. Operators can manage product information, pricing, inventory, and sales data through the backend management system, depending on the software configuration.
Can I change prices remotely?
Yes. Product prices can usually be updated remotely through the management platform, making it easier to run promotions or adjust pricing by location.
Can I check sales data online?
Yes. The backend system can provide sales data, transaction records, inventory status, and operating insights to help operators manage their business.
Does the system provide inventory alerts?
Inventory alerts may be supported depending on the software configuration. Operators can use these alerts to plan restocking more efficiently.
Can I manage multiple cabinets from one account?
Yes. The system can support multi-device management, allowing operators to monitor and manage several cabinets from one platform.
Is the cabinet difficult to install?
The cabinet is designed for commercial deployment. In most cases, installation requires proper placement, power connection, network setup, and software activation.
Do I need a professional installer?
For best results, we recommend professional installation or guided setup, especially for first-time operators or larger deployments.
Can I move the cabinet to another location?
Yes, the cabinet can be relocated if handled properly. After moving, network, power, software, and product setup should be checked again.
Is smart vending a good business opportunity?
Smart vending can be a flexible business model for operators who can secure good locations, choose the right products, manage inventory well, and maintain reliable service.
What products sell best in smart vending cabinets?
Best-selling products often include drinks, snacks, protein drinks, ready-to-eat meals, personal care items, and daily essentials. The ideal product mix depends on the location.
Do you offer discounts for bulk orders?
Yes, bulk order pricing may be available depending on order quantity, model selection, and project requirements.